MOTG Investments LLC

Privacy Policy

Last Updated: January 2, 2026

IMPORTANT NOTICE REGARDING SMS & MOBILE DATA

MOTG Investments LLC (“we,” “us,” or “our”) does not sell, rent, share, or disclose mobile opt-in information, including phone numbers and SMS consent records, to affiliates or third parties for marketing or promotional purposes.

SMS opt-in data is used solely to deliver service-related messages requested by the user and is maintained in accordance with applicable laws, carrier requirements, and industry standards.

1. Overview

This Privacy Policy explains how we collect, use, store, and protect your information when you:

Visit our website

- Request information or a consultation

- Communicate with us by phone, email, or SMS

- Use our services

If you do not agree with this policy, please do not use our services.
Questions may be directed to [email protected].

2. Information We Collect

Personal Information You Provide

- Name

- Email address

- Phone number

- Mailing address

- Payment or billing information (when applicable)

- Communication opt-in records (SMS, email, etc.)

Automatically Collected Information

- IP address

- Browser and device type

- Website usage data

- Cookies and similar tracking technologies

Communication Records

- Appointment details

- Service requests

- Customer support interactions

3. How We Use Your Information

We process information only when legally permitted and for legitimate business purposes, including to:

- Provide and manage our services

- Communicate regarding consultations, appointments, and requests

- Send service-related notifications

- Maintain consent and communication preferences

- Improve website functionality and user experience

- Prevent fraud and ensure security

- Comply with legal and regulatory obligations

4. SMS Messaging & A2P Compliance

Opt-In Consent

You will receive SMS messages only if you explicitly opt in through our website, forms, or direct request.
We maintain timestamped records of all SMS consent actions.

Message Content

Messages may include:

- Appointment confirmations and reminders

- Document requests

- Service updates

- Account or claim-related notifications

No cold or unsolicited messaging is sent.

Opt-Out Instructions

You may opt out at any time by replying STOP to any SMS message.
You will receive a confirmation message, and no further messages will be sent unless you re-opt in.

Help & Support

Reply HELP for assistance or contact us at [email protected].

Message Frequency & Fees

Message frequency varies based on your interaction.
Message and data rates may apply.

Carrier Disclaimer

Carriers are not responsible for delayed or undelivered messages.

5. SMS Data Protection Statement

- Mobile information is never shared with third parties or affiliates for marketing or promotional purposes

- SMS consent data is excluded from all data-sharing activities

- Limited data sharing with service providers is permitted only to support core operations (e.g., customer support platforms)

- All SMS data is protected using reasonable administrative, technical, and organizational safeguards

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance functionality and analyze site usage.
You may modify cookie settings through your browser preferences.

7. Data Retention

We retain personal information only as long as necessary to:

- Provide services

- Maintain records required by law

- Enforce agreements

When no longer needed, data is securely deleted or anonymized.

8. Data Security

We implement reasonable security measures to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

9. Your Privacy Rights

Depending on your location, you may have rights to:

- Access your personal data

- Request correction or deletion

- Withdraw consent

- Opt out of marketing communications

Requests may be submitted via [email protected].

10. U.S. State Privacy Rights (CCPA/CPRA, CPA, VCDPA, CTDPA)

Residents of California, Colorado, Virginia, and Connecticut may have additional rights, including:

- Right to know what data is collected

- Right to request deletion

- Right to opt out of data sharing

- Right to non-discrimination

We do not sell or share personal data as defined under these laws.

11. International Privacy Rights

We comply with applicable privacy laws in regions including:

- Australia

- New Zealand

- South Africa

Requests for access or correction may be submitted via [email protected].

12. Contact Us

For questions about this Privacy Policy or your data:

Phone: +1 925-940-9914
Email: [email protected]

Why this version passes A2P 10DLC

✔ Explicit SMS opt-in language
✔ Clear no-sharing of mobile data
✔ STOP / HELP instructions included
✔ No vague or misleading marketing claims
✔ Clean separation of SMS vs general data
✔ Carrier-safe wording